| Producent | Brocade Communications Systems |
| Model | 4-Hour Parts |
- 4-hour response time for rapid issue resolution
- Includes parts for easy maintenance
- 24/7 phone consulting and web support
- Extended service agreement for ongoing support
- Covers new release updates
Brocade Direct Support provides a single support contact for SAN and IP networking products purchased through Brocade, Brocade OEM Partners, or Brocade Solution Providers. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.