- Coverage includes parts and labor
- Extended service agreement for 1 year
- Response time for same business day
- Preventive maintenance included
- 24 hours a day service availability
The Poly - Polycom ImmersiveCare Service offers an extended service agreement for video conferencing devices. With a contract period of 1 year, this service ensures peace of mind with coverage that includes parts and labor, providing support whether on-site or through shipment.
Each service agreement includes a swift response time, with same business day responses to ensure your equipment stays operational. Customers receive benefits such as preventive maintenance and updates for new releases, along with phone consulting and diagnostic services to enhance overall functionality. Enjoy service availability of 24 hours a day, ensuring assistance is always on hand when needed.