- E-mail and phone support - Schneider Electric will respond as quickly as possible during normal regional business hours
- Ongoing firmware updates - includes product enhancements and security updates
- Access to new features - firmware upgrades introducing new features increases value for existing install base
- Improved firmware update experience - access to NMC Firmware Update Tool for management of support contract licenses and for updating NMC firmware
Remote monitoring and control of an individual UPS by connecting it directly to the network.